Abstract: How to integrate resources by the orientation of demands? It is one of the top topics for the management reform of Shanghai communities at the present time. This essay, taking the assistance center for citizens in Pudong as a study case, makes a probe into the system of the “whole management and demanded allocation”. And the case provides much food for the reform of the grid management in city communities.

Key words: integration of resources, grid management, the“999” Assistance Center for Citizens, orientation of demands